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- Single user can handle unlimited
number of calls simultaneously.
- Proactive chat to launch
the chat window on visitor's PC automatically.
- You can send LiveHuman links on email
and chat with the recipient's instantly.
- Prechat and Postchat
survey.
- Customize the banner
as you wish. Banner space is a small HTML frame.
You can also point a small HTML page instead
of an image in the banner space.
- Have a flash animation, voice or video there.
- Change the skin of chat window, send button,
offline window, Prechat and Postchat windows.
- 'Operator typing...'
message on client's chat window.
- Internal operator chat.
- Issue various permission to your operators
and monitor.
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Find out the geographical
location, country, city
and time zone of your visitor and view their
location on a world map.
- Send Images directly or from the stored resource
during chat as above.
- You can create and store colorful HTML
messages with images using the built-in
HTML editor and use them in-between chat.
- Works on any firewalls.
- Facility to save the chat transcript as HTML
file.
- Tracks visitor's current page, previous page
and referrer.
- Extracts visitor's Browser name, version and
Operating System.
- Repeated visitor identification with history
and custom notes.
- Push Page option helps you to launch
any web page on visitor's PC.
- Option to export or append the statistics
as text file or database.
- Multiple operators. You will be the admin
and create your own operators and activate or
deactivate them.
- View what visitor is typing even before they
send it.
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Find out the location of your visitor
- Modify the 'Startup
messages' and 'Welcome
messages' from LiveHuman application
itself.
- Create, delete, activate, modify, assign welcome
message and deactivate your operators from LiveHuman
application itself.
- You can change the screen
name (The name your visitor will see
on the chat window) of your operator.
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