LiveHuman.com
Live Customer Service Software Screenshots
User Detail - Live Customer Service Software
Live customer service software provides incredibly valuable tools for your business. The User Detail screen lets you see:
- Visitor's user name
- When was the customer's first visit
- How long it's been since their last visit
- What time they entered your site today
- The email address of your visitor
Customized Images - Live Customer Service Software
LiveHuman's software allows you to use to fully customize the images and skins of the chat window. In this screenshot, you see how you can pick any image of your choice to show that your customer service representatives are either online or offline.
You can make the images any dimensions you want, but you should make the online image and the offline image the same size.
Live Chat Window - Live Customer Service Software
LiveHuman's live customer service software allows you to use HTML formatting, send actual links to your visitor, and even send images through the chat window! You can also see:
- The current page the customer is viewing on your site
- The previous page visited
- Referring site or search engine
- The type of web browser your visitor is using
- Version of the browser and operating system
Geo Map - Live Customer Service Software
In a very quick visual demonstration, you get to see where in the world your customer is located. If needed, you can zoom in further. (See the next screenshot)
Geo Map Zoom - Live Customer Service Software
Once you see the worldwide location of your customer, you can click on the map and zoom in further. This will show you in greater detail where your site visitor is located. You can see how this can be very valuable marketing information.
Can this data produce ONE more sale a month for you? If so, it is likely that LiveHuman's live customer service software will easily pay for itself!
Visit our pricing page to see how to get live customer service software for as little as $13 a month.
Ready to start your subscription? Click here to begin offering live customer service on your site today!
